Postage and packaging information

All our vintage jewellery, in fact all our jewellery is available for a quick dispatch as in stock.

How much is postage for the UK?

Postage is free for UK residence.

Delivery is estimated to between 1 - 3 days.

Express Delivery UK only - conditions apply.

Special next day delivery via Royal Mail.

Provided order is placed before 12 midday. Monday to Thursday.

Orders placed on a Friday before 12 midday will be delivered Monday.

Orders on a Saturday or Sunday will be posted Monday for delivery on Tuesday

The orders will require a signature.

During peak Christmas weeks or adverse weather conditions we can not guarantee next day delivery.

How much is postage to Europe*?

£3 per order.

Via Airmail.

Estimated 3 - 14 days.

How much is postage to non EU International countries*.

£5 per order

Via Airmail

Estimated 3 - 14 days on average.

* If the wrong postage option is chosen - we will refund and deduct a £2 surcharge.

We post all items same day or next day delivery Monday to Friday.

Friday - Sunday will be posted Monday.

However during our peak times at Christmas, we have a Saturday post.

Important

In the rare event that your item does not arrive. Royal Mail does not deem items lost until 30 days after postage for the UK and 60 for other countries. Therefore we are unable to refund or send another item  within this time. We do take postal theft seriously and ask that you complete a legal document before refunding/resending that will be forwarded to the Royal Mail's data base. Where they are able to track postal losses and act accordingly. We also have a robust policy system in place for prevention and tracing losses.

Is my order in stock?

Yes we do not sell any item that is not in stock. All our photographs are of the actual jewellery we do not use stock photographs 

Packaging used by Jewels and Finery

All our jewellery is packaged with care.

Wrapped in tissue paper

Then either enclosed in a jewellery box or an organza bag.

Then wrapped in a sheet of bubble wrap

Outer packaging is either a bubble envelope or a box depending on size or fragility of order

Emails from Jewels and Finery

We only send two or three emails out (unless in the unlikely event that we have a problem with your order)

Notification of order - if you have not received this then you may have a mistake in your email address, please email us for confirmation

Processing - just to let you know that we have received your order and processing it.

Dispatch - to inform you that your order has been sent.

We do not send any marketing emails but you are welcome to sign up for our newsletter for special offers, information and prize draws

No quibble returns policy

If for what ever reason you want to return your item. Please email us first for advice within 7 days and return for a full order refund within 30 days.

The one thing we ask is that you repackage the item well to prevent damage.

Jewels and Finery for vintage jewellery. 2011